These Terms and Conditions govern your use of Crown Jewelz, operated by Excite Ultra Media Ltd and licensed by the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use Crown Jewelz.

Player Eligibility and Account Responsibilities

To register and play at Crown Jewelz, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms. It is your responsibility to ensure that online gambling is lawful in your country of residence before opening an account. We reserve the right to request proof of age and identity at any point, and to suspend or close accounts where eligibility cannot be confirmed.

Each player is permitted to hold one account only. Opening duplicate or multiple accounts — whether in your own name or through another person — is strictly prohibited. Where we identify multiple accounts linked to the same individual, we reserve the right to close the additional accounts, void any associated bonuses, and withhold any winnings generated through those accounts pending investigation.

You are responsible for providing accurate, complete, and up-to-date information when registering and throughout your time as a player. You must keep your login credentials confidential and must not share access to your account with any third party. We cannot be held responsible for losses arising from unauthorised access to your account where that access results from your failure to maintain the security of your credentials. If you suspect that your account has been accessed without your authorisation, you must notify our support team immediately.

Deposits, Bonuses, and Withdrawals

The minimum deposit and minimum withdrawal amount is £20. Withdrawals are processed within 0 to 48 hours, subject to standard verification checks. We may request supporting documentation before releasing funds; this is a routine security measure and not an indication of wrongdoing.

Bonuses are subject to specific conditions that are published alongside each offer. Where a wagering requirement applies, it must be completed in full before any bonus-derived funds become eligible for withdrawal. Bonus funds are distinct from cash funds in your account, and the order in which each is used will be set out in the relevant bonus terms. Attempting to exploit bonus structures through irregular play patterns, coordinated wagering, or any other method designed to circumvent the intended purpose of a promotion constitutes a breach of these terms.

Prohibited activities include, but are not limited to: operating more than one account, engaging in collusion with other players, using automated software or tools to interact with the site, and any form of fraudulent conduct. Where we have reasonable grounds to suspect a breach, we may suspend your account, withhold pending withdrawals, and conduct an investigation before taking further action. Confirmed breaches may result in permanent account closure and forfeiture of balances.

We may update these terms from time to time. Where changes are material, we will notify you by a reasonable means before they take effect. Continued use of Crown Jewelz following notification of an update constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance so that we may attempt to resolve the matter directly.